Data Protection Declaration

Thank you for visiting our website and for your interest in our products. We take the protection of your personal data seriously and want you to feel safe and comfortable when visiting our website. Below we inform you in detail about the handling of your data.

Collection, Processing and Use of Personal Data

As a rule, you can visit the credentis.com website without us requiring any personal data from you. We collect and store access data, such as the name of your Internet service provider, the website from which you visit us and the website you visit on our website, as well as the downloads made on our website. This information is evaluated for statistical purposes. It is not possible for us to assign this data to a specific person; the individual user remains anonymous.
Personal data are only collected within the framework of the applicable Federal Data Protection Act for sending advertising content by e-mail if you have expressly given us your consent within the framework of a newsletter registration. Of course you can revoke your consent at any time in writing or by e-mail to info@credentis.com. Furthermore, we use the personal data provided by you to fulfil and process your order.

Use of Cookies

We use cookies on our website. These are small text files that are stored on your mobile device. Most of the cookies used by us are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us or our partner companies to recognize your browser on your next visit (so-called persistent cookies).
You can also prevent the storage of the cookies used by setting your browser software accordingly. In this way, you can also completely prevent the creation of pseudonymous user profiles.

Web Analysis with Google Analytics

Our websites used Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) is generally transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other countries party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com.

Facebook

Our website contains programs (plug-ins) from the social network Facebook. These are operated exclusively by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plug-ins are identified on our website by the Facebook logo or the addition “I like”. When you visit a website on our website that contains such a plug-in, your browser establishes a direct connection to the Facebook servers, which in turn transmits the content of the plug-in to your browser and integrates it into the website displayed. This forwards the information that you have visited our website to Facebook. If you are logged in to Facebook through your personal account while visiting our site, Facebook may associate your visit to the site with that account. By interacting with plug-ins, e.g. by clicking the “I like” button or leaving a comment, this information is transmitted directly to Facebook and stored there. If you wish to prevent such data transmission, you must log out of your Facebook account before visiting our website. The purpose and scope of data collection by Facebook and the further processing and use of your data there as well as your relevant rights and setting options for the protection of your privacy can be found in Facebook’s data protection information.

Use and disclosure of personal data and appropriation

All personal data collected within the framework of the credentis internet services will only be used for the purposes mentioned and to the extent necessary to achieve these purposes in accordance with the applicable regulations for the protection of personal data. Personal data will not be passed on to third parties except in the cases permitted by law (e.g. to successor companies).

Newsletter

We offer you the possibility to order our newsletter on our website. When registering for the newsletter, your e-mail address will be used for your own advertising purposes until you unsubscribe from the newsletter. We use external mailing lists such as MailChimp, to which we forward your address. By subscribing to the newsletter you accept this. You can unsubscribe at any time.

Right to Information and Public Register of Procedures

Upon request, we will inform you in writing in accordance with the applicable law whether and which personal data about you is stored by us. You may also have the right to correct, block or delete this data. We have summarised the information in our public register of procedures.
If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consents given, please contact our company data protection officer:

info@credentis.com

credentis ag
Dorfstrasse 69
CH-5210 Windisch

Data Security

credentis ag uses technical and organizational security measures to protect the data provided by you from dangers from accidental or intentional manipulation, loss, destruction, or from access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

During the shop’s ordering process, your personal data is encrypted and transmitted over the Internet using 2048-bit RSA encryption. Credit card data is not stored, but collected and processed directly by our PayPal. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share your computer with others.